2010 Leadership in Customer Care Forum (New York)
Wednesday, September 22, 2010
New York, NY
Below please find a sampling of our community:
| Company | Title |
|---|---|
| Public Buildings Service | Assistant Commissioner for National Customer Service Management |
| Wyeth Pharmaceuticals | Assistant Vice Marketing, Consumer Communications and E- Business |
| Cartier North America | Assistant Vice President, CRM & Business Development |
| U.S. General Services Administration | Asst. Commissioner, Office of Customers Accounts & Research |
| SSI Investment Management | AVP Client Service |
| i2 Technologies | CCO & EVP, Customer Operations |
| Guitar Center | CEO & Chairman of the Board |
| Martindale-Hubbell | CEO, Martindale-Hubbell & SVP, LexisNexis US Legal Markets |
| Big Lots | Chairman & CEO |
| Blockbuster | Chairman & CEO |
| Bloomingdale’s | Chairman & CEO |
| CIT Group | Chairman & CEO |
| COACH | Chairman & CEO |
| Gibson Guitar Corp. | Chairman & CEO |
| Starwood Capital Group | Chairman & Chief Executive Officer |
| Domino’s Pizza | Chairman of the Board & CEO |
| American Electric Power | Chairman, President & CEO |
| Duane Reade | Chairman, President & CEO |
| Barnes&Noble.com | Chief Executive Officer |
| bebe stores | Chief Executive Officer |
| Brown Shoe Company | Chief Executive Officer |
| FAO Schwarz | Chief Executive Officer |
| Office Depot | Chief Executive Officer |
| QuEST Global | Chief Executive Officer |
| Virgin Mobile USA | Chief Executive Officer |
| Dunkin' Brands | Chief Global Customer & Marketing Officer |
| 24 Hour Fitness USA Inc. | Chief Marketing Officer |
| Alcatel-Lucent | Chief Marketing Officer |
| Bank of the West | Chief Marketing Officer |
| Barnes & Noble | Chief Marketing Officer |
| Capital One Bank | Chief Marketing Officer |
| Carnival Cruise Lines | Chief Marketing Officer |
| Century 21 Real Estate | Chief Marketing Officer |
| Girl Scouts of the USA | Chief Marketing Officer |
| Godiva | Chief Marketing Officer |
| Humana | Chief Marketing Officer |
| Major League Baseball | Chief Marketing Officer |
| Newsweek | Chief Marketing Officer |
| POPEYES Louisiana Kitchen | Chief Marketing Officer |
| TheLadders.com | Chief Marketing Officer |
| Timex | Chief Marketing Officer |
| Travelocity | Chief Marketing Officer |
| U.S. Olympic Committee | Chief Marketing Officer |
| Xerox | Chief Marketing Officer |
| Duane Reade | Chief Marketing Officer; SVP |
| BT | Chief of Operations |
| Purolator USA | Corporate Director of Marketing & Customer Experience |
| StubHub | Director of Customer Service |
| SelectQuote Insurance Services | Director of Online Marketing & User Experience |
| BMC Software | Director, Brand Experience |
| Ericsson | Director, Consumer & Business Applications Engagement Practice |
| National Grid | Director, Customer Experience |
| U.S. General Services Administration | Director, Customer Outreach Division |
| Unitil | Director, Customer Service |
| CUNA Mutual Group | Director, Marketing Operations & Brand Management |
| Harry & David | Director, Retail Systems |
| Wipro Technologies | Director-Client Engagement |
| Bluefly Inc. | Director-Customer Service |
| SAM'S CLUB | EVP - Marketing, Membership & E-Commerce |
| The Nielsen Company | EVP, Client Services |
| MediMedia USA | Group President, Consumer Marketing |
| Macy’s | GVP, Customer Centricity |
| CommonHealth | Managing Partner, President Consumer & eBusiness |
| Steve Madden, Ltd. | President of eCommerce and Customer Experience |
| Hewlett Packard | ProCurve Global CRM Manager |
| University Texas Medical Center | Senior Director Admin Systems |
| Adobe Systems | Senior Director, Customer Engagement Marketing |
| Synopsys | Sr. Director, Customer Marketing & Strategic Initiatives |
| Warner Bros. | Sr. VP Systems and Sales Operations |
| Hilton Hotels Corp | SVP Operations |
| Logitech | SVP, Customer Experience & CMO |
| The Turner Corporation | SVP, Planning & Systems |
| American Customer Care, Inc. | Vice President |
| eharmony.com | Vice President of Customer Care |
| The Great Atlantic & Pacific Tea Company | Vice President, CRM |
| 1800flowers.com | Vice President, Retention and Customer Experience |
| Pinnacle Airlines Corp | VP & Corp. Director, Marketing |
| Polo Ralph Lauren | VP Global Customer Strategy and Retail Marketing |
| Washington Gas | VP, Business Process Outsourcing & Non-Utility Operations |
| Citizens Communications | VP, Consumer Marketing |
| Mandarin Oriental Hotel Group | VP, Consumer Marketing |
| Symantec Corporation | VP, Consumer Marketing |
| Marriott International | VP, Customer Knowledge |
| Mohegan Sun | VP, Information Systems |
| Qwest | VP/CMO eBusiness & Consumer Marketing |