Perspectives By:

Jerry Adriano
Vice President of Customer Experience
Sprint

Randall Brandt
Vice President, Customer Experience & Loyalty
Maritz Research

Imani Breaker
Vice President, Customer Care
Time Warner Cable

Ilya Bukshteyn
Senior Director
Microsoft Tellme

Georgia Eddleman
VP Customer Care
ADT Security Services

Jay Emmons
Chief Customer Officer
Voxify Inc.

Paul Everett
Senior Vice President of Customer Service
Ceridian Corporation

Steve Hain
Vice President Customer Care
Weight Watchers

Rob Solomon
Executive Vice President, Operations
HSN

Vicky Stennes
VP Inflight Experience
JetBlue Airways

Marc Tamres
Director
Microsoft Tellme

Amas Tenumah
Vice President Operations
Telefora

Jay Topper
Senior Vice President, Customer Success
Rosetta Stone

Patty VanLammeren
Chief Customer Experience Officer
Allstate Insurance Company